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SHIPPING

Gregolino webshop offers Standard and Express delivery options.

1. STANDARD DELIVERY

  • Postal registered mail shipment with a tracking number.

  • Standard delivery service for a package containing one ring box costs 5€ Worldwide.

  • Estimated delivery times: European Union: 3-7 business days, Rest of Europe: 5-10 business days, USA: 10-15 business days, Australia, Canada & Rest of the World: 15-25 business days.

  • The Post does not guarantee delivery in above mentioned time frames. Shipments can be delivered even earlier, but also later than described (delays during the import customs inspection or unexpected delays in postal transit).

  • The Post in some countries (Canada and Australia for example) does not scan international registered mail in transit. Therefore, it is not possible to track such shipments after they arrive in those countries.

  • Registered mail shipments are delivered by a local postman. The recipient has to sign for the package when delivered. If the recipient is not present, an "unsuccessful delivery note" should be left in the mailbox. In that case, the recipient should rearrange delivery (if supported by the Post) or pick up the package at the local post office. If the package is not collected in the next 10-15 days (depending on postal policy) it will be returned back to us. If the recipient wants us to re-send the package, an amount of 5€ should be paid to our bank account.


2. EXPRESS DELIVERY

  • We use the DHL Worldwide Express delivery service for rush orders.

  • The price for express delivery service is 55€ for Europe, 65€ for the USA and CAN, and 75€ for Australia and the rest of the World.

  • Delivery is for EU: 2-4 business days, for the USA and CAN 4-7 business days, and for Australia and the rest of the World 7-10 business days 

  • Required for DHL paperwork: complete recipient's address, contact telephone number, and e-mail address

Please have in mind that the customer is responsible for any duty or customs charges or fees that may be charged by her/his country.